Frequently Asked Questions

Everything you need to know about your Barbara O'Neill experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but generally arrive within 10-15 business days.

What is your return policy?

We offer a 30-day return window for all unworn garments in their original packaging with tags attached. Please note that sale items are final sale and cannot be returned.

How do I ensure I choose the right size?

Each product page features a detailed size guide with specific measurements. We recommend measuring yourself and comparing it to our chart, as our silhouettes are designed for a tailored fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.

Are your materials sustainably sourced?

Quality and ethics are at our core. We prioritize natural fibers like organic cotton and silk, and we partner exclusively with manufacturers who adhere to fair labor practices.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer concierge team.